Support

Incidents, concerns, and support requests.

Report security, confidentiality, integrity, and availability issues through the channels below. We route every report to the right team and respond as quickly as possible.

Security & trust

Use this channel to report vulnerabilities, data concerns, or availability incidents.

security@klozeit.com

We aim to acknowledge security reports within 1 business day.

Customer support

For general questions, service requests, or other complaints, contact our support team.

support@klozeit.com

We aim to respond to support requests within 1 business day.

What to include

  • Type of issue (security, confidentiality, integrity, availability)
  • Systems or accounts affected
  • Timeline and impact details
  • Steps to reproduce (if applicable)
  • Preferred contact information

Provide as much detail as you can. Our team will follow up for clarification.

Prefer a live walkthrough?

Request a demo if you want a guided walkthrough of the platform.

Request a demo

Submit a report

Use this form for support requests. For security incidents, email security@klozeit.com.

Last updated: December 1, 2025